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Take the guessing out of sales!

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Maintaining an efficient and productive workforce is essential in today's competitive marketplace. For this reason, smart and effective management must be in place in order to maximize output from your employees and keep your company moving in the right direction at all times. While good managers must be proficient at a number of different skills, their ability to evaluate employees' performance quickly and accurately is critical.

This is only truly possible with the right built-in business processes, as strategic management requires that important performance metrics be tracked and recorded. This provides managers with the tools they need to make informed decisions about their workers - as productivity figures will be accessible at the click of a button. Using performance to drive compensation and evaluation is an efficient and fair approach as it can provide many different benefits to your bottom line.



Employees who regularly fail to produce results are hindering your company's performance. Without the right analytics in place, it can be difficult to determine who is producing and who isn't pulling their weight. Implementing company-wide business processes to track relevant data on employee performance will provide a clear picture to management as to the effectiveness of each of their workers. Instead of trying to pull together disorganized information in an attempt to evaluate productivity, management will have a global view that is well-formed at all times.

Not only does tracking all relevant metrics about worker productivity give management a clear image of how well their employees are doing, it can inform workers as well. How so? By posting this information on a regular basis (many companies do so each week or month), employees will see their productivity in black and white. Managers will no longer have to convey to each worker, on an individual basis, how well they're doing. Instead, employees will be able to see for themselves - freeing up management for other essential tasks like administration.

This approach also tends to promote healthy competition among employees, as they will all be able to see where they stand in the department rankings. Trying to outdo one another or improve their standing when the next report comes out can markedly boost sales, accuracy, customer satisfaction or whatever metrics are being tracked and posted.

While using business processes to continuously track figures like employee sales is extremely effective, you can also choose other metrics to record. This custom approach is quite helpful, as you can tailor analytics for every department. For example, while the sales department will want to collate the amount of sales accrued by each associate, the customer service department can track customer satisfaction scores, average time per call to resolve an issue or retention rates. Even business that takes place outside of an office environment can benefit, such as tracking accuracy of employees on the receiving or shipping dock in a warehouse or the number of pallets received per hour. Thus, whatever the department, relevant details can be tracked, compiled and standardized.

Having this type of standardized tracking of important employee productivity numbers also helps to remove emotion from the equation. If an employee's quarterly or annual evaluation is low, they can't accuse management of singling them out unfairly as their productivity figures will be plainly seen as the reason for a less than stellar review.

This makes the manager's job far easier, as they can provide honest and open feedback in the hopes of turning around a sub-par employee's performance.

In addition, if it is necessary to let an employee go due to unacceptable productivity numbers, they won't be able to accuse management of favoritism. Removing emotions from managing not only means less stress for supervisors but it also eliminates any grounds for legal action, like a wrongful termination suit that an employee may otherwise have a legitimate case.

Using built-in business processes to track productivity doesn't just remove emotions, it can actually drive better, more efficient performance. Not only can it create healthy competition within the department as already mentioned, it can be used as the basis for compensation or bonuses. Some companies choose to incorporate employee or department performance in their worker's pay, and there are several different structures for doing so.

For sales associates, often their entire pay is based on commission and if they don't sell they don't earn. In other departments, this approach isn't feasible but it is possible to have a portion of each paycheck determined by performance. Classified as incentive pay, this can be calculated based on individual, shift or department performance. For example, in a customer service call center, average time per call or customer satisfaction survey ratings could determine the amount of incentive pay.

In contrast, some businesses use productivity metrics to decide who is worthy of receiving bonuses or how big these should be. Or, they hold regular competitions, with the top performer earning a special prize such as a weekend getaway for two. While these types of incentives are common in the sales world, with the right business processes in place to keep track of productivity, it is possible to bring this beneficial approach to many different departments. The effect is to pay for better performance, which can meaningfully increase your company's output (1) and profits.

They say that good help is hard to find but paying well for superior performance will help your company retain top-notch employees. In addition, tracking the right metrics will allow management to provide workers with clear expectations. This will eliminate a common workplace frustration, not knowing what the boss really wants. Instead, employees will know exactly how their performance will be evaluated and rewarded so everyone stays on the same page. This allows for better cohesion within a department and more fulfilled employees, as they'll have assurance that if they keep their numbers up, their supervisor will remain satisfied.

In order to manage effectively and strategically, supervisors need the right tools and information. Having built-in business processes to track the productivity of their team, offers a number of positive benefits. These include the ability to easily spot non-performers in their department, post stats to encourage healthy competition, inform each employee about how well their doing, remove emotion from the management process and even make expectations for performance crystal clear.

In addition, these metrics can be used to calculate performance-based pay incentives, which can significantly boost productivity across your entire enterprise. For all of these reasons, built-in processes are essential for peak performance, not only of your employees but for the success of your business as well.

Dynamics CRM Source and Destination

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One of the common tasks on any CRM system is loading and exporting data. SQL Server Integration Services (SSIS) is a great tool that helps you extract transform and load data. SSIS dose not provide a connector for Microsoft Dynamics CRM (MSCRM). It comes with connectors to the DB itself. Has you probably know Microsoft dose not support connection to the database itself, the way of connecting to the database is throw the provided SDK. You can use the SSIS Script Component as a source or destination and connect to MSCRM throw the SDK. I build a tool that will help you do all the preparations required to connect to MSCRM from the script component and provided a detailed instructions and example.

Single Version of the Truth

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The Ease of Single Sign-On

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Dynamics CRM 2016 Features

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Office 365 Top 10 Features

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The Future of the Cloud

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BUSINESS INTELLIGENCE IN THE CLOUDS

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REPORTING MADE EASY FOR THE USER

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StatusBI offers users with a great and reliable analytical experience. With beautiful, interactive and customizable dashboards, monitoring business operations is a breeze. Data discovery and analysis makes it effortless for users to look at data from across multiple sources and use them for ways they could never conceive before. Businesses can create images about their data and do more with their business. Simply put, StratusBI is a great business intelligence platform that does not impede access to data and analyzes them in so many ways, allowing users to derive many insights and devise intelligent and viable business actions.

The Future of the Cloud

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